Simple pricing
One flat price. No per-seat math.
Most live chat tools charge per agent and gate features behind higher tiers. LiveChatDock is one plan, one price, everything included, whether you have one agent or twenty.
- Unlimited websites
- Unlimited team members
- Unlimited conversations
- Custom widget branding
- Canned responses
- Visitor tracking
- File sharing
- Webhooks & API access
- Email support
The math
What a 5-agent team pays.
Live chat pricing is usually per-agent. That adds up fast as your team grows.
| LiveChatDock | Typical per-agent tools (e.g. LiveChat.com) | |
|---|---|---|
| Pricing model | Flat, one price for the whole team | Per agent seat, 4 pricing tiers |
| Entry price | $10/month total | From $19/agent/month, billed annually |
| 5-agent team, cheapest plan that fits | $10/month | ~$245/month (Team plan, billed annually) |
| Feature gating | None, every feature on every plan | Custom greetings, surveys, and reporting often locked to higher tiers |
| Chat history | Unlimited | Often capped on entry tier |
| Free trial | 14 days, no card required | Varies by vendor |
| Agents | LiveChatDock | LiveChat.com Team (annual) |
|---|---|---|
| 1 agent | $10/month | $49/month |
| 5 agents | $10/month | $245/month |
| 20 agents | $10/month | $980/month |
LiveChat.com figures are $49 per agent per month on the Team plan, billed annually, from livechat.com/pricing (checked 6 October 2026). Their Starter plan is for one user. Multiply by your agent count, and confirm current rates before deciding.
Competitor pricing shown is illustrative, based on publicly published rates as of 2026 and may have changed, always confirm current pricing directly with the vendor. See our full LiveChatDock vs LiveChat comparison or LiveChatDock vs Crisp comparison.
Billing questions
Frequently asked questions.
Do I need a credit card to start?
No. Every workspace starts with a 14-day free trial, add a payment method only when you're ready to continue.
Is pricing really per-workspace, not per-agent?
Yes. $10/month covers your whole team, however many agents you add.
What payment methods do you accept?
Credit and debit cards, processed securely through Stripe. We never see or store your card details.
Do you offer annual billing?
Not yet. Billing is monthly today. Annual billing is on our roadmap.
Can I cancel anytime?
Yes, from your dashboard's billing page, anytime. There's no lock-in contract, cancellation stops future billing, but we don't refund partial billing periods already paid.
What happens when my trial ends?
You can subscribe anytime from your dashboard's billing page. If you don't, your workspace pauses until you do. Your data is kept, nothing is deleted.
Start your 14-day free trial today.
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