Comparison
LiveChatDock vs Tawk.to
Tawk.to is well known for a free live chat plan. This page is about what you pay when you want to remove its branding or add AI, and what LiveChatDock includes instead.
The short version
If you can live with Tawk.to branding and do not need AI, its free plan is hard to beat. Once you want the widget to carry your own brand, the add-on costs $29 a month. LiveChatDock is $10 a month for the whole team, with branding included. Tawk.to has an AI add-on and LiveChatDock does not, so choose Tawk.to if you need AI today.
Pricing
Free with branding, or paid for your own.
| LiveChatDock | Tawk.to | |
|---|---|---|
| Entry price | $10/month, whole team | Free plan, no fixed price |
| Agent limit | Unlimited, all plans | No stated limit on the free plan |
| Remove branding | Included, all plans | $29/month add-on |
| AI | Not available | AI Assist from $29/month, with a limited free tier |
| Free trial | 14 days, no card required | Not needed; the free plan has no trial |
Tawk.to figures are from its pricing page as summarised on 6 October 2026. The summary did not give full plan details, so we have not compared webhooks or API access. Confirm current pricing at tawk.to/pricing before deciding.
Who Tawk.to suits
Tawk.to is a strong choice for a team on a tight budget. Its free plan has no fixed price, no stated agent limit and no trial to start, and it includes live chat, a knowledge base and ticketing. For many small sites that is enough, and this page does not argue otherwise.
Tawk.to also suits teams that do not mind its branding on the widget, or that want an AI feature at a predictable add-on price.
Who LiveChatDock suits
LiveChatDock suits a team that wants its own brand on the widget without paying an add-on, and wants one predictable monthly price. The workspace is $10 a month, with unlimited agents and custom branding included, and a 14-day trial to check it before you commit.
If your priority is to pay nothing while you start, Tawk.to's free plan is the stronger choice. If you want the widget to match your brand from the first day, the comparison below shows the cost.
What each option costs
Tawk.to's free plan costs nothing, but removing its branding is a $29 a month add-on. An AI feature starts at $29 a month, with a limited free tier. These figures are from Tawk.to's pricing page as summarised on 6 October 2026, so confirm them before you decide.
| Need | Tawk.to | LiveChatDock |
|---|---|---|
| Basic live chat | Free | $10 a month |
| Your own branding on the widget | $29 a month add-on | Included |
| AI feature | From $29 a month | Not available |
| Trial | No trial needed (free plan) | 14 days, no card |
What the free plan does not include
The summary of Tawk.to's pricing that we used did not list webhooks or API access by plan, so this page does not compare them. If you need webhooks to send conversations to Slack or a CRM, check Tawk.to's current plan details before you choose. LiveChatDock includes webhooks and API access on the one plan, with scoped API keys.
Switching from Tawk.to
There is no automated import tool. Add the new widget, test it on your key pages, and remove the Tawk.to script once you are happy. Use the canned response examples to set up your replies, and the welcome message examples for the first line visitors see.
Keep reading
For the short version, see the LiveChatDock vs Tawk.to page. For the pricing that applies to your team, see the pricing page.
Questions about switching
Is Tawk.to really free?
Its free plan has no fixed price and no agent limit, and it includes live chat, a knowledge base and ticketing. If that covers your needs, it is a strong free option, and this page does not argue otherwise.
What does Tawk.to charge to remove its branding?
Removing Tawk.to branding is a $29 a month add-on. LiveChatDock includes custom branding in its one $10 a month plan.
Does Tawk.to have an AI feature?
Tawk.to sells AI Assist as an add-on, starting at $29 a month, with a free tier for limited volume. LiveChatDock does not have an AI feature today.
Also comparing? See all comparisons, or full pricing.