Alternatives
A LiveChat alternative without per-agent pricing
LiveChat.com is a large, established product. Its price depends on how many agents you have and which tier you choose, so the bill grows as the team does.
Why teams look for a different option
LiveChat's Team plan is $49 per agent per month billed annually, or $59 billed monthly, and its Starter plan is for one user. A five-person team on Team pays about $245 a month before any add-ons. Its AI agent and helpdesk are sold as a separate product.
What LiveChatDock includes
LiveChatDock is $10 a month for the whole workspace, with unlimited agents, unlimited websites and every feature on the one plan. Canned responses, custom branding, webhooks and API access are all included.
What LiveChat does that we do not
LiveChatDock does not have an AI chatbot or a helpdesk product. If you need those today, LiveChat's add-ons may be the better fit.
Compare the details
The full comparison, with the cost at 1, 5 and 20 agents and a date on each price check, is on the LiveChatDock vs LiveChat.com page.
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